Are you looking for the best restaurant management software?
In this tech-driven era, using feature-rich restaurant management software is essential for small businesses to stay ahead of competitors. To keep pace with the constant technical advancements and ever-evolving customer preferences, most restaurant owners rely on restaurant management tools that not only streamline their restaurant operations but also help improve sales.
Managing day-to-day restaurant operations can be challenging. However, for many years, restaurants have been struggling with manual logs, lots of spreadsheets, and ordinary point-of-sale systems to keep things in order. This results in missed orders, poor task management, and lots of stress.
If you, too, are dealing with the same issue, this article will be very helpful for you, as we have shared 5 best restaurant management software reviews here to help you pick the right one for your business and modernize your restaurant management system.
What is restaurant management software?
Restaurant management software or a restaurant POS system is designed to automate all restaurant operations, order & delivery tracking, generating invoices, storing customer details, offering discounts, food menu management, restaurant reviews, and more. In simple words, it creates the foundation of your restaurant business. A good restaurant POS system will drive your sales and give you a lot of opportunities to grow your restaurant business.
If you still do not use a restaurant management system, let us tell you why your business needs it.
Why do you need restaurant management software?
Best Restaurant Management Software automates major restaurant operations, offering you a stress-free business management experience and happy customers.
Other benefits of using restaurant management software include:
- Order management: Starting from accepting orders to processing them and tracking delivery, the entire process is automated with a restaurant management system.
- Table booking management: You can easily manage table reservations, table availability, seating arrangements, and more to optimize space and increase revenue.
- Handling customer data: When customers place orders with your POS system, it automatically saves crucial information that you can utilize to offer personalized experiences to them.
- Improves user experience: With online ordering, payment security, a loyalty program, and systematic task management, your customers feel satisfied.
- Data-driven marketing decision: A POS system offers useful data and reports on your sales and evaluates your overall restaurant performance to help you make data-driven decisions.
- Menu management: Add a striking menu and easily add, edit, or delete food items from it.
- Cost optimization: Proper menu management, loyalty program, and simplified order management help optimize costs.
- Reduced errors: Tech-driven order, delivery, and customer data management reduce the chances of error and provide you with an accurate picture of your restaurant’s performance.
These are the basic advantages of using a restaurant management system. When you choose the best for you, your business will experience more benefits.
Selecting the best restaurant management software: features to look for
When you search for the best restaurant management software for your restaurant, you will find an overwhelming number of options that are sure to confuse you. So, how to pick the best one? The answer lies in the features of a restaurant POS system.
Find out the must-have features for a restaurant management system:
- Security
Your restaurant POS system regularly deals with confidential customer information like their payment details, contact information, etc, and ensuring their security should be a priority to build trust and credibility. Ensure that the restaurant software you choose has end-to-end encryption and a secure payment system.
- Speed
One of the most important factors of best restaurant management software is its speed. It must be able to work efficiently during rush hours when the order flow usually doubles. If the system slows down or crashes, then it could pose a serious challenge to your operational efficiency and business reputation. While scrutinizing event management software, do not forget to check its speed and its ability to handle pressure.
- Scalability
Scalability is extremely important for a restaurant management solution to stay aligned with the changes that take place. Whether it is about managing restaurants from different locations or adding new features, your software must be able to deliver that without affecting the performance.
- Mobile Accessibility
Make sure that the restaurant POS system you choose offers you the flexibility to manage your restaurant operation through your mobile phone. Opening a desktop for minor works can be a hassle. Tracking orders, deliveries, customer data, table registration, and more through phones is extremely beneficial and convenient.
- Table booking management
Table reservation is a crucial part of a restaurant, and that is why, while filtering restaurant management software, look for a restaurant management system that offers a table booking system.
- Order and delivery management
A restaurant POS system is incomplete without an online ordering and delivery management system. Search for a restaurant menu software that provides you with 100% admin control on the orders and delivery management.
- Technical support
Technical support ensures that everything runs smoothly. Opt for a restaurant management system that offers technical support when required. This is important because if you face any technical issues, they can solve them promptly.
- Reporting and analytics
Reports and analytics help you measure the performance of your restaurant. It throws light on sales, employee performance, and customer preferences to help you make major decisions for growth.
5 Best Restaurant Management Software Reviews
We have picked the 5 best restaurant management software after evaluating them on the basis of the above-mentioned points and reviewed each of them to help you understand them better and choose the most suitable one for your business.
1. FoodMato
FoodMato is one of the best restaurant management software programs that you can rely on for your small, medium, or established restaurant business. It is an all-in-one restaurant POS system that covers everything from online ordering and delivery to menu management, marketing, and an easy-to-use mobile app to manage the entire system at your fingertips.
Key features of FoodMato
- Restaurant website creation and branding.
- Seamless order management and delivery tracking.
- Stress-free restaurant reservation system.
- Creation of food menu and its management.
- Freedom to handle multiple restaurant operations from a centralized platform.
- Reports and analytics on restaurant sales, orders, and overall performance.
- Google Maps integration to display restaurant locations.
- Loyalty program for customer retention.
- Restaurant marketing with social media community management.
- Restaurant review system to increase credibility.
- Sincere and timely support.
- Third-party integrations.
- Restaurant gallery to showcase your restaurant’s ambiance.
The best part about FoodMato is that it covers all essential restaurant management features, and it can be customized as per individual business requirements.
Pros of FoodMato
- Offers a comprehensive solution
- Affordable pricing.
- Prompt response from the support team.
- Offers full control to the admin.
- A wideegtecccg3grvfcrv array of features.
- Amazing reviews.
- The FoodMato team works according to unique business needs.
- No technical knowledge is required.
Cons of FoodMato
- Not many reviews are available as it is a newly launched software.
2. OpenTable
The second in our list is the OpenTable software, which is known for its excellent restaurant reservation system. The POS system offers a vast array of services to restaurants, including table reservations, table management, restaurant booking, inventory management, and more.
Key features of OpenTable
- Organize private dining events with enhanced visibility.
- Restaurant management with a mobile app.
- Restaurant reservation system with tags, booking, and waiting list facilities.
- Offers guest data security.
- The online waiting list is for guests to avoid congestion at the restaurant front door.
- Reports and analytics.
- A restaurant direct messaging system to allow customers to directly interact with restaurant representatives before stepping in.
Pros of OpenTable
- Vast features.
- Superior table booking system.
- CRM integrations for better guest management.
- Positive reviews.
Cons of OpenTable
- Users often complain about data synchronization issues.
- The system may slow down during peak hours.
- It may feel overwhelming for users due to excessive features.
3. Toast
Toast is another restaurant POS system that we have picked for our readers. It is easy to use, and it can be a good choice for those who are not tech-savvy. It offers multiple useful features that cover major restaurant operations like online ordering, payroll management, and more.
Key features of Toast
- Simplified online ordering.
- Convenient to use.
- Various tools for employee scheduling and payroll management.
- Insightful reports and analytics.
- Easy integrations with third-party online ordering platforms.
- Customizable.
Pros of Toast
- User-friendly.
- Packed with multiple features.
- Integration with third-party delivery platforms for smooth restaurant management.
Cons of Toast
- The absence of offline functionality makes the system completely unusable.
- Difficulty in customizing the system.
4. PetPooja
PetPooja is a well-known restaurant POS software developed to streamline restaurant operations. It offers a wide range of restaurant management features, including online ordering, task management, easy attendee tracking, and task and payroll management.
Key features of PetPooja
- User-friendly interface.
- Online ordering and billing system.
- Task management tool to improve productivity
- Digital invoice generation system.
- Real-time restaurant reports on sales, online orders, inventory consumption, staff management, and more.
Pros of PetPooja
- Fast and reliable.
- Easy to use.
- Multiple useful features.
- Offers real-time updates on Inventory, sales, and customer preferences.
Cons of PetPooja
- The process of integrating the software with other platforms is complicated.
5. Restroworks
Last but not least, Restroworks works as a complete restaurant management platform with powerful inventory management features. It is mostly suitable for medium-sized restaurants. It easily integrates with payment processing tools to offer a smooth transaction experience to restaurant owners and customers.
Key features of Restroworks:
- Helps manage kitchen inventories to decrease food prices.
- Offers real-time updates on food stock to reduce food wastage.
- Provides a clear picture of the upcoming day’s food consumption based on historical data.
- Helps create recipes with proper ingredients and monitor costs to determine the price of a food item.
Pros of Restroworks
- Customizable.
- Offers a comprehensive restaurant management solution.
- Easy inventory tracking.
- Automatic sync with accounting tools.
Cons of Restroworks
- It can be a bit complicated for small businesses.
- Customer support response time is slow
- Inventory tracking requires manual efforts.
What is the best restaurant management software?
Selecting the best restaurant management software from the above-mentioned tools completely depends on your restaurant’s requirements. We recommend FoodMato because it offers an A-to-Z solution to your restaurant business with a strong IT support team.
Wrapping up
Let us take a quick look at the 5 best restaurant management software that we have reviewed for you: FoodMato, Openable, Toast, PetPooja, and Restroworks. We have picked them on the basis of their features, reviews, support, user-friendliness, and their ability to streamline restaurant operations.
